● Australia-Wide Free Express Post • 12-Month Warranty Included • Same-Day PayID Cashouts
★★★★★ 4.9/5 (3,200+ Aussie Reviews)

easyy. AU

Sell Your Phone →
Aussie Customer Care

Get in Touch with Our Local Team

Have a question about buying an iPhone, trade-in valuations, or a warranty claim? Our team is based right here in Sydney and Melbourne, ready to help.

Email Support

support@easyy.com.au

Typical response: within 2 hours

Phone & Helpline

1300 000 EASYY (32799)

Mon - Fri: 9:00 AM - 5:30 PM AEST

Sydney Tech Hub

George Street, Sydney NSW 2000

Intake & Dispatch Facility

Send Our Australian Team a Message

Have a question about an order, iPhone trade-in valuation, or warranty? Fill out the details below and we will get back to you within 2 business hours.

Hours & Facilities

  • Monday – Friday: 9:00 AM – 5:30 PM AEST
  • Saturday: 10:00 AM – 3:00 PM AEST
  • Sunday & Public Holidays: Closed
  • Order Dispatch: Same day (before 2 PM AEST)

Quick Self-Help Answers

Tracking links are emailed automatically upon dispatch. Check your inbox/spam folder for your Australia Post tracking code or contact us with your order reference.
Simply submit the form with subject “12-Month Warranty Claim”. Our tech support team will email a prepaid return label within 2 business hours.
If you changed your mind, you can return your device within 30 days of delivery in its original condition for a prompt exchange or full refund.

Ready to Upgrade or Cash In Your Old Phone?

Save hundreds of dollars on your next iPhone with 12 months warranty, or lock in top dollar for your current device today.