Complete peace of mind with our Australian replacement warranty and risk-free return policy.
We stand firmly behind the build quality of our certified devices. Every refurbished iPhone purchased from Easyy comes backed by a comprehensive 12-month hardware warranty. This covers internal hardware components including processors, motherboards, camera modules, sensors, audio components, and connectivity antennas against defects under normal everyday use.
If you experience any operational issue with your device during your 12-month warranty term, our Australian support team resolves claims promptly. Simply submit your order number online, receive a prepaid return postal satchel, and ship the unit to our service center. We repair the unit using genuine components or replace it with an equivalent or superior model within 3 to 5 business days.
We want you to be completely satisfied with your purchase. If you decide the phone size, color, or model isn't ideal for your needs, you can return it within 30 days of delivery for a full refund or direct exchange, provided the phone remains in its original delivered condition.
Our warranty protections exist alongside statutory consumer rights guaranteed under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage.